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FAQ

If you can't find the answer to your question in our FAQs please contact us. You can also join Discord to get in touch with our community. Our mods are always happy to help.

How do I set up loots?

This video guides you through the setup&activation. Enjoy!

1. Sign up at loots Please sign up here: https://loots.com/signup

2. Request an invite code

The first step is to reach out and request an invite code. loots has a rapidly expanding community and we’re always bringing in new streamers and sponsors! Be sure to check that your email spam filter isn’t blocking loots, you don’t want to miss out!

3. Redeem your invite code

Once you have your invite code, go ahead and log in. After you’re logged into loots, go to the Invite Code Redemption page and punch in your invite code.

redeem invite code

4. Link your Loots Account

Upon redeeming your invite code, you’ll be brought to the screen you see below:

How does it work

Now go ahead and click the Run Setup button.

The first step in this process is to select the platform you will be using loots on and confirm the accounts are linked. Currently, loots supports Twitch, YouTube, Mixer (formerly Beam) and Smashcast (formerly Hitbox). If you stream to multiple services, select one of them for now (you can add the others after).

Select network

Upon selecting a service, you’ll be brought to a page where you will link up your accounts and activate loots. After you’ve confirmed your account link, you’ll move onto the next step.

5. Create your Tip Jar URL

This is the website your viewers will visit to send you Sponsored Tips! Type your name in and hit that Next button.

Pick Tip Jar

Take your Tip Jar URL and place it somewhere your viewers can easily see it. We highly recommend to encourage your audience to send you Sponsored Tips with a loots banner on your streamer profile. Download our logo (also available in SVG) and link to your Tip Jar. In addition, if you use chat bot commands, configure it with the command !loots

6. Review and accept the loots Rules & Terms of Service

We want to ensure loots is a fun community where everyone feels welcome. Have a quick look at our Terms of Service, then proceed to the next step

7. Configure your Overlay*

Now that you have your account set up, let’s enable the on-screen notifications!

Currently loots supports multiple streaming programs such as OBS, Xsplit and GameShow!

Open your preferred broadcast software and create a new browser source.

OBS Studio:

Add a source.

Choose “browser source”.

Insert your custom loots URL displayed on the loots setup page.

Set the width and height to the resolution of your stream, for example 1080 (1920 x 1080), 720 (1280 x 720)

Common mistake: 800 x 600 are the default settings. To have loots in the right size, the resolution needs to be the same like your stream.

Press “ok” and you are ready to rock.

XSplit:

Click on “Add source”.

Choose “Webpage”.

Insert your custom loots URL displayed on the loots setup page.

Right click on the loots URL.

Under “resolution click on custom and select the width and height to your streaming resolution, for example 1080 (1920 x 1080), 720 (1280 x 720).

To have loots in the right size, the resolution needs to be the same like your stream.

Follow this instructions: https://loots.com/en/account/overlays

For broadcast programs other than OBS, you will likely need the custom CSS string displayed below as well. This ensures the formatting is correct when your messages are displayed.

Custom CSS:

body { background-color: rgba(0, 0, 0, 0); margin: 0; padding: 0; overflow: hidden; }

Save your source and add it to whichever scenes you’d like to enable loots in.

Ensure the source is on top of everything and isn’t blocked or obscured, this way your viewers can clearly read the messages when they pop up!

8. Complete Setup!

That’s it! You’re all set up and ready to start earning loots!

When you start your stream, you’ll see your loots messages display on your Live page.

You can also test your setup by sending yourself a message via your Tip Jar URL. Only you can send messages while you’re offline.


Set up Payment Info to Get Paid on the next Payday

To send you your monthly loots payout, you will provide the information we’ll need. We use PayPal to deliver payments to our streamers. If you don’t have a Paypal account, you can create one for free at paypal.com.

Payout Details

For more details on how our payouts work, feel free to read about the process here.